What is the USSD code for Social Health Authority?

This is guide on What is the USSD code for Social Health Authority? In today’s digital age, accessing essential services through mobile technology has become more convenient than ever.

The Social Health Authority (SHA) in Kenya offers a USSD code that allows users to access healthcare services, check registration status, make contributions, and much more—all from a basic mobile phone without internet access.

This simple yet powerful tool helps bridge the gap in healthcare access, making it easier for people across the country to manage their health insurance needs. In this article, we’ll explain what the SHA USSD code is and how you can use it to simplify your healthcare journey.

Understanding the SHA and Its Importance

The Social Health Authority was established to manage the Social Health Insurance Fund (SHIF), which aims to provide equitable healthcare access to all Kenyan residents.

The SHA program focuses on ensuring that everyone, including those in remote areas, can receive quality healthcare services.

The USSD code \147#* simplifies the registration process, status checks, and access to health-related information, making it an invaluable tool for Kenyans.

What is the USSD code for Social Health Authority?

The USSD code \147#* serves multiple purposes within the SHA framework. Here’s a breakdown of its functionalities:

Registration: 

Using the USSD code, individuals can easily register with the SHA by entering their National Identity Number (ID) and following the prompts. This ensures that even those without internet access can enroll in the SHIF program.

Status Check: 

Once registered, users can check their SHA registration status by dialing \147#*. This feature allows individuals to verify their enrollment and ensure their details are accurately recorded in the system.

Contribution Management: 

The USSD code allows users to manage their SHIF contributions. This includes checking contribution history, making payments, and receiving reminders about upcoming payments.

Healthcare Services Information: 

Users can access information about the healthcare services covered under the SHA program. This includes details on hospitals, clinics, and other healthcare providers within the network.

Customer Support: 

For any issues or queries, the USSD code provides a direct link to customer support services. Users can receive assistance on a range of topics, from registration issues to healthcare benefits.

What is the USSD code for Social Health Authority?

Using the USSD code is straightforward. Here’s how you can utilize it:

  1. Dial \147#*: On your mobile phone, dial the code and press the call button.
  2. Enter ID Number: You’ll be prompted to enter your National Identity Number (ID). Input your ID number accurately for verification.
  3. Follow Prompts: Follow the on-screen instructions to navigate through the options. Whether you’re registering, checking your status, or managing contributions, the system will guide you through each step.
  4. Receive Confirmation: After completing the process, you will receive a confirmation message with the relevant details, such as your registration status or contribution information.

What is the USSD code for Social Health Authority
What is the USSD code for Social Health Authority

How to activate SHA using the USD Code?

To activate your Social Health Authority (SHA) registration using the USSD code, follow these steps:

  1. Dial the USSD Code: On your mobile phone, dial \147#* and press the call button.
  2. Select Registration Option: You’ll be presented with a menu of options. Choose the option for registration by entering the corresponding number.
  3. Enter ID Number: You’ll be prompted to enter your National Identity Number (ID). Carefully input your ID number for verification.
  4. Follow Prompts: Continue following the on-screen instructions. You may need to enter additional details such as your name and other personal information.
  5. Complete Registration: Once all required information is entered, confirm your registration. You will receive a confirmation message indicating successful activation of your SHA registration.

Using the USSD code makes the registration process accessible and convenient, even for those without internet access.

How to change NHIF to SHA?

To transition from NHIF to SHA (Social Health Authority) in Kenya, follow these steps:

Step 1: Register with SHA

  1. Visit the SHA Website: Go to the official SHA website and create an account if you haven’t already.
  2. Enter Your Details: Provide your personal information, including your National Identity Number (ID), name, and other relevant details.
  3. Verify Your Account: Follow the instructions sent to your email or phone to verify your account.

Step 2: Inform Your Employer

  1. Notify Your Employer: Inform your employer about the transition from NHIF to SHA. They will need to update their records and remit contributions to SHA instead of NHIF.
  2. Employer’s Role: Your employer will register you on the SHA Employer Portal, inputting your details and ensuring timely contributions.

Step 3: Check Your Registration Status

  1. Use the USSD Code: Dial \147#* on your mobile phone to check your SHA registration status.
  2. Follow Prompts: Enter your ID number and follow the on-screen instructions to verify your status.

Step 4: Make Contributions

  1. Contribution Rate: SHA contributions are set at 2.75% of your gross salary for salaried employees
  2. Remittance: Ensure your employer remits the contributions to SHA on time to avoid any disruptions in your healthcare coverage.

Step 5: Access Healthcare Services

  1. Healthcare Providers: SHA provides healthcare services through empanelled and contracted healthcare providers and facilities
  2. Service Access: Ensure you have your SHA card or other identification when accessing healthcare services to avoid any issues.

By following these steps, you can smoothly transition from NHIF to SHA and continue to enjoy comprehensive healthcare coverage. # change NHIF to SHA

If you have any questions or need further assistance, you can contact SHA customer support for help.

What is the USSD code for Social Health Authority
What is the USSD code for Social Health Authority

How do I verify with SHA?

Verifying your registration with the Social Health Authority (SHA) in Kenya is a straightforward process. # verify with SHA

Here are the steps:

Online Verification

  1. Visit the SHA Website: Go to the official SHA website.
  2. Log In: Use your credentials to log in. If you haven’t registered yet, you’ll need to create an account first.
  3. View Status: Navigate to the section where you can view your registration status and other details to ensure everything is correct.

USSD Code Verification

  1. Dial the USSD Code: On your mobile phone, dial \147#* and press the call button.
  2. Enter ID Number: You’ll be prompted to enter your National Identity Number (ID) and your first name for verification.
  3. Follow Prompts: Follow the on-screen instructions to complete the verification process.
  4. Receive Confirmation: You will receive a confirmation message with your SHA status and any necessary updates.

Customer Support

  1. Contact Support: If you encounter any issues or need further assistance, reach out to SHA customer support.
  2. Provide Details: Have your ID number and any relevant information ready to help customer support assist you effectively.

These methods ensure you can verify your SHA registration status and remain informed about your enrollment. # verify with SHA

Conclusion


The SHA USSD code is a vital resource for millions of Kenyans, providing easy access to health insurance services without the need for internet or a smartphone.

Whether you’re checking your membership status, registering dependants, or updating your personal details, this code brings essential services to your fingertips.

By using this USSD code, you’re taking an important step toward securing your healthcare needs and ensuring that SHA’s benefits are always within the reach of every Kenyan

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