How to Verify If Your Hospital is Registered with SHA?

This is complete guide on how to Verify If Your Hospital is Registered with SHA? In Kenya, accessing quality healthcare for you and your family is crucial, and selecting a registered healthcare facility under the Social Health Authority (SHA) is a vital part of that process.

SHA registration ensures that a hospital meets specific standards and provides dependable services under Kenya’s health coverage schemes. So, how do you verify if your chosen hospital is SHA-registered?

This guide will walk you through the steps to confirm if your preferred hospital is officially listed with SHA, enabling you to make informed decisions about your healthcare providers and ensuring your peace of mind.

Steps to Verify SHA Registration:

  1. Visit the SHA Website: The official SHA website provides a user-friendly platform to check the registration status of healthcare facilities. Simply log in and access the directory of registered hospitals.
  2. Log Into Your Account: If you’ve already registered with SHA, log into your account using your national ID number and password. This will give you access to your personal details and the healthcare facilities registered under SHA.
  3. Use the SHA Mobile App: SHA offers a mobile app available for download from Google Play or the App Store. This app allows you to manage your account, check registration statuses, view dependents, and make contributions. Log in with your credentials and navigate to the registration status section to verify your hospital.
  4. Send a USSD Code: If you don’t have access to the internet, use the USSD service by dialing a designated SHA code (found on the SHA website or official communications). Follow the prompts to check your registration status, which is particularly useful for those without smartphones or internet access.
  5. Visit an SHA Service Centre: For in-person services, SHA has established service centers across the country where you can inquire about your hospital’s registration status. Customer service representatives at these centers will assist you in checking your details and confirming registration.

How to Verify If Your Hospital is Registered with SHA?

To verify if your hospital is registered with the Social Health Authority (SHA) in Kenya, follow these steps:

Online Verification

  1. Visit the SHA Website: Go to the official SHA website.
  2. Access the Directory: Navigate to the section for healthcare facilities. This is usually found under resources or a similar category.
  3. Search for Your Hospital: Use the search function to find your hospital by name or location. The directory should list all registered hospitals.

Contact SHA Directly

  1. Email SHA: If you cannot find your hospital in the directory or need further assistance, contact SHA directly.
  2. Provide Details: Include your hospital’s name and any relevant information to help SHA verify the registration status.

Visit an SHA Service Centre

  1. Locate a Service Centre: SHA has established service centres across the country.
  2. In-Person Verification: Visit a service centre and speak to a customer service representative who can assist you in verifying your hospital’s registration status.

Verify If Your Hospital is Registered with SHA
Verify If Your Hospital is Registered with SHA

How To Confirm if a Hospital is Registered With SHA?

The Social Health Authority (SHA) has brokered an agreement allowing private and faith-based hospitals still finalizing their contracts to continue serving patients until October 8. During this interim period, SHA will cover all costs incurred, providing much-needed support to many Kenyans during this healthcare transition.

Although this is a temporary measure, it brings vital relief as the healthcare system undergoes significant changes.

To assist Kenyans through this transition, SHA has released a detailed list of healthcare facilities contracted under the new government scheme. # Confirm if a Hospital is Registered With SHA

This digital directory features an extensive network of 4,760 public health facilities across all 47 counties, ranging from local dispensaries to large teaching hospitals.

Addressing public concerns, SHA has prioritized specialized healthcare, focusing on cancer and renal treatment centers. Now, 53 cancer centers are operational across 20 counties, with Nairobi City emerging as a focal point with 14 facilities.

For those requiring renal care, 180 facilities are now functional across Kenya, ensuring accessible and comprehensive treatment options.

The shift from the National Hospital Insurance Fund (NHIF) to SHA has faced its share of challenges. Initially, confusion, especially in the private sector, resulted in patients being turned away due to unresolved contracts, sparking public outcry.

However, the situation is stabilizing, particularly within government-owned facilities. Access to services across level 2 to level 6 hospitals is now established, offering a more seamless experience for Kenyans relying on these centers.

Navigating this period of change, it’s crucial for Kenyans to stay informed about which facilities are SHA-registered. # Confirm if a Hospital is Registered With SHA

This ensures continuous, quality healthcare. While the transition has its bumps, it is a step towards a more inclusive and reliable healthcare system.

How To Check If A Health Facility Is Licensed In Kenya?

KMPDC is dedicated to ensuring high-quality and ethical healthcare by regulating training, registration, licensing, inspections, and professional practice.

It’s important to verify that your healthcare facility or practitioner is duly registered and licensed. Here’s how you can check if a health facility is licensed in Kenya:

  1. Visit the KMPDC Website: Go to www.kmpdc.go.ke.
  2. Navigate to Registers: Click on the Registers option from the menu.
  3. Select Health Facilities: Choose the Registered Health Facilities Registers. This will lead you to options for Health Institutions Register and Medical Camps Register.
  4. Choose Your Preference: Select either medical camps or health institutions. Clicking on either will display a page with all licensed health facilities, including details like:
  • County
  • Status
  • Facility name
  • Facility type
  • Level
  • Registration number
  • Address
  • Bed capacity
  1. Search for Specific Facilities: If you have specific details about the facility (name or registration number), you can search for it directly on the medical camps/health institutions tab.
  2. Verify License Status: Check the status section to see if the facility is licensed. An active status indicates the facility is registered and licensed to operate for the relevant calendar year.

By following these steps, you can ensure the health facility treating you meets the standards set by KMPDC for ethical and quality healthcare services. Read about What is the USSD code for Social Health Authority?

Verify If Your Hospital is Registered with SHA
Verify If Your Hospital is Registered with SHA

Healthcare providers in the SHA

The Social Health Authority (SHA) in Kenya has contracted a diverse range of healthcare providers to ensure comprehensive coverage and quality care for all residents.

# Healthcare providers in the SHA

Here are the main types of healthcare providers under SHA:

  1. National and County Government Healthcare Professionals: These include doctors, nurses, and other medical staff working in public hospitals and health facilities across the country.
  2. Private Healthcare Professionals: SHA has contracted private doctors, specialists, and medical practitioners to provide services under the scheme.
  3. Faith-Based Healthcare Professionals: Faith-based organizations with licensed healthcare facilities and professionals are also part of the SHA network.
  4. Specialized Healthcare Providers: SHA has prioritized specialized care, including cancer care centers and renal care facilities. There are 53 cancer care centers across 20 counties, with Nairobi City hosting 14 of these facilities. For renal care, 180 facilities are available nationwide.
  5. Primary Care Networks: At the subcounty level, SHA has established primary care networks to ensure accessible healthcare services for all residents.

These healthcare providers are all licensed and regulated by the Kenya Medical Practitioners and Dentists Council (KMPDC), ensuring that they meet the required standards for quality and ethical healthcare.

Conclusion

Verifying a hospital’s registration status with SHA is essential for securing reliable healthcare in Kenya. By following these steps, you can ensure that your chosen facility meets SHA standards, giving you confidence in the healthcare services provided.

Whether for routine check-ups or emergency services, being proactive in this verification process protects you and your loved ones from potential healthcare pitfalls.

Embrace the peace of mind that comes with choosing SHA-registered hospitals for quality, regulated healthcare services. Stay informed, stay protected, and ensure the best healthcare for you and your family.

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